Dr. Massey lives and models the principles she teaches. Leading with compassion and dignity, she emphasizes an understanding of what makes people tick so to truly meet people "where they are." Her use of the Predictive Index proved invaluable to understanding my own work style and those with whom I work. Dr. Massey’s coaching significantly changed how my team communicates and collaborates...she is an invaluable asset for leaders who want to make lasting change.